FAQ

Search through the list of frequently asked questions below. If you can’t find your answer please email us events@act.gov.au

Floriade will be open from 9.30am – 5.30pm daily. Last entry to the event is 30 minutes before closing.

NightFest will be open from 6.30pm – 10.30pm nightly from 3 October to 6 October 2019.

Entry to Floriade is free.

Tickets for NightFest are only available from Ticketek – the only authorised ticket reseller for the event. Tickets purchased from any other online provider are not legitimate and will not be accepted.

Floriade is located on a four-hectare site. The circuit around Floriade is approx 1.6km and contains some loose granite pathways. Please wear sensible footwear and take all necessary precautions to prevent injury to yourself or those in your party.

Public parking for people with limited mobility is available adjacent to the Regatta Point entrance (access off Commonwealth Ave). Parking is limited and vehicles must display an authorized disability permit.

Floriade is accessible to wheelchairs, electric scooters and strollers.

Floriade has minimal stairs. Display marquees and markets in Floriade are all at ground level. Most marquees are fixed with accessible ramps.

Accessible toilet facilities are also available across the event site. Paths are wide enough to accommodate pedestrians, wheelchairs, electric scooters and strollers. Be aware there are some loose gravel pathways and there may be water on pathways after rain.

A limited number of wheelchairs, walking frames, electric scooters and strollers will be available for hire. More information on how to make a booking and hire prices will be available closer to the event. To express your interest please email events@act.gov.au.

For your convenience, bicycle racks are located at the Parkes Way and Regatta Point entrance to Floriade. Make sure you bring your own chain and lock, as bicycles and tricycles must be left at the gate.

In the interest of public safety, all forms of bicycles and tricycles, including hand-propelled tricycles, are not permitted within the grounds of Floriade.

Bicycle racks are provided at the Parkes Way and Regatta Point entrances. You must provide your own lock and chain.

Provision can be made for tricycles to be stored at any of the entry gates, however Floriade takes no responsibility for theft or damage.

For your convenience, strollers can be hired from the Wheelchair Hire Marquee located at the Regatta Point entrance.

In the interest of public safety, skateboards, scooters and rollerblades/skates are not permitted within the gates of Floriade.

Registered guide dogs and companion dogs are allowed into the Floriade grounds with their owners. Documentation for these animals is required upon entry.

All other dogs will be permitted at Floriade on Sunday 13 October only. Conditions apply.

Floriade is offering gardening tours, guiding you through the festival garden beds. From what it takes to produce the flower bed displays to what types of flowers we use, our gardening team will share interesting tidbits and insider information on what it takes to produce the largest flower show in the Southern Hemisphere! Tickets are $12 and tour sizes are limited so make sure you book early to avoid disappointment.

Floriade also offers a limited number of mini-bus tours through the Floriade grounds for nursing homes and community groups on weekdays only. The nursing home or community group must provide their own bus and driver. Bookings are essential, so please contact Event Operations by email: events@act.gov.au.

In the case of an emergency or for first aid, please notify a Floriade team member. First aid services are available at all times at Floriade. Floriade staff are easily recognised by their Floriade uniforms.

For information on entertainment and activities, workshops and more, visit the Information Marquee located adjacent to the Regatta Point entrance to Floriade. You can also ask one of the Floriade volunteers, identifiable by their Floriade uniforms.

Make sure the whole family has fun at Floriade by being SunSmart this year. Simple things like wearing sun protective clothing, SPF 50+ broad spectrum sunscreen, a hat and sunnies can all contribute towards a great day out.

Ultraviolet radiation (UVR) levels can still be very high in spring, so take extra care by checking today’s forecasted UV levels in advance. When UV levels reach 3 and above sun protection is recommended.

There is plenty of shade at Floriade, particularly around the Stage 88 lawns so it’s easy to take extra care between 10.00am and 2.00pm. And don’t worry if you leave something at home because sunscreen, hats and sunglasses are all available for sale at Floriade every day.

Lost property can be registered and, if found, collected from the Floriade Information Marquee.

Until 15 November 2019 you can enquire about lost property by emailing events@act.gov.au. Any items not claimed by 15 November 2019 will be donated to charity.

In the interest of health and public safety, dogs (other than guide dogs and companion dogs with official documentation) and other animals are not permitted at Floriade.

Dogs will be permitted at Floriade on Sunday 13 October only. Conditions apply.

Events ACT is committed to ensuring responsible water usage and management for Floriade. Floriade’s main water supply for the gardens is provided from Lake Burley Griffin by agreement with the National Capital Authority.

Floriade will be dishing up a smorgasbord of food and drink to tantalise your tastebuds for a refreshing break.

Food trucks – a selection of food, coffee and refreshments are available in various locations around the Floriade site.

Snacks and other goodies — choose from roasted nuts, nougats, chocolates, popcorn, special curry mixes and much more.

Floriade can accommodate your catered or uncatered function.

For more information on holding a private function and for bookings, please contact: events@act.gov.au

Floriade, Australia’s biggest celebration of spring, is in its 32nd season and attracts thousands of visitors each year. Floriade is a family friendly event and is moving towards becoming smoke-free within its boundaries at Commonwealth Park.

Floriade has many places where smoking is not allowed. Smoking is prohibited by law in our marquees and dining areas. As part of Floriade’s move to become a smoke-free event, we kindly ask that you respect other patrons and not smoke in signposted areas or areas frequented by children.

  • All dogs remain on a leash at all times
  • Dogs and owners remain on designated paths and do not enter any garden bed at any time
  • Dogs do not enter any indoor food venue or outlet
  • As per ACT law, all waste is disposed of responsibly
  • Dogs only enter the park on Sunday 13 October 2019, Dogs’ Day Out
  • All dogs are fully vaccinated
  • Dogs are socialised and generally non-aggressive to people or other dogs

Saturday 12 September to Sunday 11 October 2020